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Dear Client,
    Please accept our sincere greetings on behalf of all staff members from CN-KnowHow. For the purpose of providing a better service to our clients during this period of battling the Corona Virus, we would like to kindly acknowledge the following arrangements.
    1. Our company works flexibly during virus prevention and control period, according to relevant government requirements. Employees in related positions can answer your calls at any time, reply to your emails and receiving/forwarding official documents in time, and be able to respond to and process your various service needs in a timely manner.
    2. Our company has a dedicated IT team and self-constructed information management office system, which can effectively ensure the efficiency of remote office and information security during the prevention and control period, and ensure the normal operations of various businesses.
    3. If you have any issues that cannot be handled on time due to the impact of Virus prevention and control, please inform us in time and retain the necessary evidence materials. Our company will actively assist in handling matters that require the restoration of relevant rights due to force majeure.
    Last but not least, please accept our sincere apologize for any inconveniences that might have caused you during this particular period. We will do everything we can to ensure that your interests are not harmed by the epidemic prevention and control. Thank you for your continuous trust and support.

CN-KnowHow IP Group
1st Feburary 2020
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